1. Do you fully understand
your electricity bill?
Section 1: AWARENESS
100% answered
13 responses
of 13
2. Do you know what
"line losses" mean?
Section 1: AWARENESS
100% answered
13 responses
of 13
3. Are you aware of what
"capacity charges" are?
Section 1: AWARENESS
100% answered
13 responses
of 13
4. What is your average
monthly electricity bill?
SECTION 2: PERSONAL EXPERIENCE
100% answered
13 responses
of 13
5. How often do you experience
load shedding in your area?
SECTION 2: PERSONAL EXPERIENCE
100% answered
13 responses
of 13
6. Have you ever received
an incorrect electricity bill?
SECTION 2: PERSONAL EXPERIENCE
100% answered
13 responses
of 13
7. In your opinion, what is the
primary reason for high
electricity costs? (Select one)
SECTION 3: SYSTEM ISSUES
100% answered
13 responses
of 13
8. Is electricity theft
common in your area?
SECTION 3: SYSTEM ISSUES
100% answered
13 responses
of 13
9. Do you think it is fair to pass
the cost of line losses onto
consumers?
SECTION 3: SYSTEM ISSUES
100% answered
13 responses
of 13
10. In your opinion, why do people engage
in electricity theft?
SECTION 4: BEHAVIOUR AND PERCEPTION
100% answered
13 responses
of 13
11. If electricity prices were reduced, do you
think theft would decrease?
SECTION 4: BEHAVIOUR AND PERCEPTION
100% answered
13 responses
of 13
12. What do you believe is the most
effective solution?
SECTION 5: SOLUTIONS
100% answered
13 responses
of 13
13. Should energy accountability be
enforced at the feeder level?
SECTION 5: SOLUTIONS
100% answered
13 responses
of 13
14. In your view, what is the most unfair aspect
of the current system?
SECTION 6: PUBLIC PERSPECTIVE
100% answered
13 responses
of 13
15. Additional Comments (Optional)
SECTION 6: PUBLIC PERSPECTIVE
46% answered
6 responses
of 13
High Taxes
I think the main cause is high taxes from the government.
They are good
Government taxes should be reduced
The survey was easy to understand and helped collect public opinions about electricity bills, load shedding, extra charges, and accountability. Overall it was a useful experience for understanding people’s concerns.
Governmet taxes should be reduced.