1. Do you fully understand
your electricity bill?
Section 1: AWARENESS
100% answered
3 responses
of 3
2. Do you know what
"line losses" mean?
Section 1: AWARENESS
100% answered
3 responses
of 3
3. Are you aware of what
"capacity charges" are?
Section 1: AWARENESS
100% answered
3 responses
of 3
4. What is your average
monthly electricity bill?
SECTION 2: PERSONAL EXPERIENCE
100% answered
3 responses
of 3
5. How often do you experience
load shedding in your area?
SECTION 2: PERSONAL EXPERIENCE
100% answered
3 responses
of 3
6. Have you ever received
an incorrect electricity bill?
SECTION 2: PERSONAL EXPERIENCE
100% answered
3 responses
of 3
7. In your opinion, what is the
primary reason for high
electricity costs? (Select one)
SECTION 3: SYSTEM ISSUES
100% answered
3 responses
of 3
8. Is electricity theft
common in your area?
SECTION 3: SYSTEM ISSUES
100% answered
3 responses
of 3
9. Do you think it is fair to pass
the cost of line losses onto
consumers?
SECTION 3: SYSTEM ISSUES
100% answered
3 responses
of 3
10. In your opinion, why do people engage
in electricity theft?
SECTION 4: BEHAVIOUR AND PERCEPTION
100% answered
3 responses
of 3
11. If electricity prices were reduced, do you
think theft would decrease?
SECTION 4: BEHAVIOUR AND PERCEPTION
100% answered
3 responses
of 3
12. What do you believe is the most
effective solution?
SECTION 5: SOLUTIONS
100% answered
3 responses
of 3
13. Should energy accountability be
enforced at the feeder level?
SECTION 5: SOLUTIONS
100% answered
3 responses
of 3
14. In your view, what is the most unfair aspect
of the current system?
SECTION 6: PUBLIC PERSPECTIVE
100% answered
3 responses
of 3
15. Additional Comments (Optional)
SECTION 6: PUBLIC PERSPECTIVE
100% answered
3 responses
of 3
I think the main cause is high taxes from the government.
The survey was easy to understand and helped collect public opinions about electricity bills, load shedding, extra charges, and accountability. Overall it was a useful experience for understanding people’s concerns.
Governmet taxes should be reduced.