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1.

What type of electricity connection do you mainly use? *

Residential Agricultural Commercial Industrial Other

2.

What is your average monthly electricity bill? *

Below Rs5,000 Rs5,001–10,000 Rs10,001–20,000 Rs20,001–40,000 Rs40,001–75,000 Above Rs75,000

3.

Are you aware of what "capacity charges" are? *

Yes Heard of them but do not understand No

4.

Which part of the electricity bill is most difficult to understand? *

Cost of units consumed Fixed charges Fuel Price Adjustment Quarterly Tariff Adjustment Government taxes Surcharges All charges are clear

5.

Before this survey, how familiar were you with Independent Power Producers, commonly known as IPPs? *

Very familiar Somewhat familiar I had only heard the term Not familiar at all

6.

Have you ever received an incorrect electricity bill? *

Yes No Often

7.

In your opinion, what is the primary reason for high electricity costs? *

Capacity payments Line losses Electricity theft Government taxes Fuel costs Mismanagement

8.

Is electricity theft common in your area? *

No Yes Not sure

9.

Which electricity problem affects you most? *

High bills Meter errors Power outages Low voltage Extra charges Complaint delays

10.

In your opinion, why do people engage in electricity theft? *

Financial necessity Lack of trust in the system Habit Influence or power

11.

Does your bill fairly match your electricity use? *

Yes No Partially

12.

What do you believe is the most effective solution? *

Smart metering Strict law enforcement Lower electricity prices System reforms Transparent billing

13.

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Recent Public Comments

Latest thoughts from our community members.

5 comments

Mansoor Ahmad

High Taxes

Abdullah Javed

I think the main cause is high taxes from the government.

Saqlain Nadeem

Government taxes should be reduced

Hsgs

The survey was easy to understand and helped collect public opinions about electricity bills, load shedding, extra charges, and accountability. Overall it was a useful experience for understanding people’s concerns.

BILAL KHAN

Governmet taxes should be reduced.